Digital infrastructureExpression of interestHIF-BLD-WEB
Digital Systems & Website Manager
Keep HIF’s public website and core volunteer systems secure, accessible, maintainable and useful.
Location
Australia
Arrangement
Remote
Commitment
3–5 hours per week
Duration
Ongoing, 12-month preference
Level
Professional
Contribution track
Build HIF
01
Role mandate
Keep HIF’s public website and core volunteer systems secure, accessible, maintainable and useful.
Why this role exists now
Digital growth creates operational and privacy risk unless ownership, access, backups and change processes are explicit.
02
Outcomes you would own
01
A current digital asset and access register.
02
Reliable publishing, backup and incident-response procedures.
03
Accessible public pages and low-friction volunteer workflows.
04
A prioritised roadmap tied to real program and operational needs.
Core responsibilities
Maintain website content, accessibility, performance and release checks.
Document systems, owners, access levels, renewals and recovery steps.
Coordinate privacy-aware forms and integrations.
Triage digital requests against security, value and support capacity.
Prepare handover-ready runbooks and reduce single-person dependencies.
03
Your first 90 days
Days 1–30
Listen, learn and locate the work
Complete HIF induction, role boundaries and required checks.
Review the Digital infrastructure brief, evidence, partners and unresolved decisions.
Agree a 90-day workplan, communication rhythm and escalation map.
Days 31–60
Build the first useful thing
Prototype the priority system, policy or operating rhythm.
Invite review early from the people who will use or be affected by the work.
Record changes, risks and decisions instead of hiding uncertainty.
Days 61–90
Deliver, learn and hand over
Complete the agreed first milestone or document why it should change.
Review progress against success measures with your supervisor.
Publish a next-quarter plan and keep files ready for another volunteer.
04
What you need
Essential criteria
Website operations, product, IT or digital-service experience.
Working knowledge of accessibility, privacy and security basics.
Clear documentation and change-management habits.
Desirable, not required
Squarespace, React or cloud-platform experience.
Experience supporting a small not-for-profit.
05
How good work will be judged
Success measures
Critical digital services have owners, backups and recovery notes.
Public changes pass accessibility and content review.
Technology reduces administrative load without collecting excess data.
Decision rights & escalation
Set day-to-day priorities within the approved role brief and agreed hours.
Recommend changes to scope, timing or method and document the rationale.
Pause your own activity and escalate when safety, consent, quality or capacity is unclear.
Escalate budget commitments, external promises, partner agreements and material changes to Chief Operating Officer / Communications Lead.
Clinical, safeguarding, privacy and public-claim decisions remain with the named qualified approver.
Role boundaries
This is an unpaid volunteer role. It does not create an employment relationship or expectation of future paid work.
Do not represent HIF publicly, sign agreements or commit money unless authority is explicitly documented.
Use only approved systems for personal, partner or program information.
The agreed weekly commitment is a ceiling to manage, not a minimum to exceed silently.
This role does not provide clinical advice, diagnosis, treatment or unsupervised patient contact.
No travel is assumed. Any future travel would require a separate brief, risk review and written approval.
06
Support, learning and wellbeing
Named content, privacy and operational approvers.
Access is least-privilege and role-specific.
Budget approval for material platform or security changes.
Scope and safety
Volunteers must not work outside their competence. Clinical, safeguarding and community-facing work requires role-specific supervision and escalation pathways.
Checks before you begin
Identity and right-to-volunteer confirmation.
One or two role-relevant references for leadership or higher-trust appointments.
Confidentiality, conflict-of-interest, privacy and code-of-conduct declarations.
07
How selection works
Evidence to include
A short statement explaining why this role and HIF’s health-equity mission fit your experience.
One specific example showing how you handled work relevant to technology.
Your realistic availability against the published commitment of 3–5 hours per week.
Any required qualifications, registrations, portfolio links or work samples.
Conflicts, access needs or support adjustments you want the selection panel to consider.
Selection stages
Eligibility and completeness review
Assessment against the published essential criteria
Structured interview or practical conversation, if required
Relevant reference, credential and safeguarding checks
Outcome, induction and role-specific onboarding
Final selection decisions are made by people. AI is not used to automatically reject applicants.