Create a portable record of volunteer learning, contribution, safeguards and verified project outcomes across HIF.
Location
Global
Arrangement
Remote
Commitment
4–6 hours per week
Duration
Nine-month product pilot
Level
Product leadership
Contribution track
Build HIF
01
Role mandate
Create a portable record of volunteer learning, contribution, safeguards and verified project outcomes across HIF.
Why this role exists now
Volunteers should be recognised for more than hours served. HIF needs a credible, non-gamified-by-default way to show skills, learning and responsible contribution.
02
Outcomes you would own
01
A tested Passport model with evidence-backed achievement categories.
02
A volunteer-facing prototype integrated into the applicant journey.
03
Clear rules for who can verify learning and contribution.
04
A pilot evaluation focused on usefulness, fairness and unintended effects.
Core responsibilities
Co-design the Passport with volunteers, supervisors and program partners.
Define evidence standards for skills, learning, contribution and credentials.
Prototype missions, badges, reflection prompts and verification workflows.
Protect against competitive, extractive or inflated impact scoring.
Lead a privacy and accessibility review before pilot use.
03
Your first 90 days
Days 1–30
Listen, learn and locate the work
Complete HIF induction, role boundaries and required checks.
Review the Impact Passport brief, evidence, partners and unresolved decisions.
Agree a 90-day workplan, communication rhythm and escalation map.
Days 31–60
Build the first useful thing
Prototype the priority system, policy or operating rhythm.
Invite review early from the people who will use or be affected by the work.
Record changes, risks and decisions instead of hiding uncertainty.
Days 61–90
Deliver, learn and hand over
Complete the agreed first milestone or document why it should change.
Review progress against success measures with your supervisor.
Publish a next-quarter plan and keep files ready for another volunteer.
04
What you need
Essential criteria
Digital product, learning credential, service-design or portfolio experience.
Strong privacy, equity and user-research judgement.
Ability to turn a broad vision into a bounded product pilot.
Desirable, not required
Microcredential, open-badge or volunteer-platform experience.
Experience designing for young people and international users.
05
How good work will be judged
Success measures
The Passport rewards verified learning and useful contribution, not performative activity.
Volunteers understand and control what is recorded and shared.
Supervisors can verify evidence without excessive administration.
Decision rights & escalation
Set day-to-day priorities within the approved role brief and agreed hours.
Recommend changes to scope, timing or method and document the rationale.
Pause your own activity and escalate when safety, consent, quality or capacity is unclear.
Escalate budget commitments, external promises, partner agreements and material changes to Chief Operating Officer / HR & Volunteer Manager.
Clinical, safeguarding, privacy and public-claim decisions remain with the named qualified approver.
Role boundaries
This is an unpaid volunteer role. It does not create an employment relationship or expectation of future paid work.
Do not represent HIF publicly, sign agreements or commit money unless authority is explicitly documented.
Use only approved systems for personal, partner or program information.
The agreed weekly commitment is a ceiling to manage, not a minimum to exceed silently.
This role does not provide clinical advice, diagnosis, treatment or unsupervised patient contact.
No travel is assumed. Any future travel would require a separate brief, risk review and written approval.
06
Support, learning and wellbeing
Digital, volunteer, education and data colleagues.
Access to de-identified user journeys and role standards.
No production personal-data collection before separate approval.
Scope and safety
Volunteers must not work outside their competence. Clinical, safeguarding and community-facing work requires role-specific supervision and escalation pathways.
Checks before you begin
Identity and right-to-volunteer confirmation.
One or two role-relevant references for leadership or higher-trust appointments.
Confidentiality, conflict-of-interest, privacy and code-of-conduct declarations.
07
How selection works
Evidence to include
A short statement explaining why this role and HIF’s health-equity mission fit your experience.
One specific example showing how you handled work relevant to product & technology.
Your realistic availability against the published commitment of 4–6 hours per week.
Any required qualifications, registrations, portfolio links or work samples.
Conflicts, access needs or support adjustments you want the selection panel to consider.
Selection stages
Eligibility and completeness review
Assessment against the published essential criteria
Structured interview or practical conversation, if required
Relevant reference, credential and safeguarding checks
Outcome, induction and role-specific onboarding
Final selection decisions are made by people. AI is not used to automatically reject applicants.