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DesignExpression of interestHIF-STY-HDES

Head of Design & Creative Practice

Build an accessible visual system for health education, digital products, campaigns and partner-ready resources.

Location
Australia
Arrangement
Remote
Commitment
4–6 hours per week
Duration
Ongoing, 12-month preference
Level
Senior professional
Contribution track
Tell the story
01

Role mandate

Build an accessible visual system for health education, digital products, campaigns and partner-ready resources.

Why this role exists now

HIF’s programs need coherent, adaptable design that works across cultures, literacy levels, devices and delivery settings.

02

Outcomes you would own

  • 01

    A reusable, documented design system with accessible components.

  • 02

    Program resources tested with intended users before scale.

  • 03

    A transparent creative request, prioritisation and approval process.

  • 04

    Editable source files and handover notes for all material assets.

Core responsibilities

  • Develop and govern a practical HIF design system.
  • Lead co-design and accessibility review for health resources.
  • Create templates that regional and project teams can safely adapt.
  • Prioritise the creative backlog and review high-risk public materials.
  • Mentor graphic and digital-design volunteers.
03

Your first 90 days

Days 1–30

Listen, learn and locate the work

  • Complete HIF induction, role boundaries and required checks.
  • Review the Design brief, evidence, partners and unresolved decisions.
  • Agree a 90-day workplan, communication rhythm and escalation map.
Days 31–60

Build the first useful thing

  • Develop and review the first audience-ready content prototype.
  • Invite review early from the people who will use or be affected by the work.
  • Record changes, risks and decisions instead of hiding uncertainty.
Days 61–90

Deliver, learn and hand over

  • Complete the agreed first milestone or document why it should change.
  • Review progress against success measures with your supervisor.
  • Publish a next-quarter plan and keep files ready for another volunteer.
04

What you need

Essential criteria

  • Senior visual, communication, service or digital design experience.
  • Strong accessibility and information-design capability.
  • Comfort with critique, co-design and cross-cultural adaptation.

Desirable, not required

  • Health literacy or behaviour-change design experience.
  • Experience managing a distributed creative team.
05

How good work will be judged

Success measures

  • Resources are clearer, more consistent and easier to adapt.
  • Design decisions are traceable to audience need and testing.
  • Volunteer designers receive bounded, feasible briefs.

Decision rights & escalation

  • Set day-to-day priorities within the approved role brief and agreed hours.
  • Recommend changes to scope, timing or method and document the rationale.
  • Pause your own activity and escalate when safety, consent, quality or capacity is unclear.
  • Escalate budget commitments, external promises, partner agreements and material changes to Head of Communications & Public Engagement.
  • Clinical, safeguarding, privacy and public-claim decisions remain with the named qualified approver.
Role boundaries
  • This is an unpaid volunteer role. It does not create an employment relationship or expectation of future paid work.
  • Do not represent HIF publicly, sign agreements or commit money unless authority is explicitly documented.
  • Use only approved systems for personal, partner or program information.
  • The agreed weekly commitment is a ceiling to manage, not a minimum to exceed silently.
  • This role does not provide clinical advice, diagnosis, treatment or unsupervised patient contact.
  • No travel is assumed. Any future travel would require a separate brief, risk review and written approval.
06

Support, learning and wellbeing

  • Approved briefs and named content owners.
  • User-testing and translation support where feasible.
  • Communications and program review before publication.
Scope and safety

Volunteers must not work outside their competence. Clinical, safeguarding and community-facing work requires role-specific supervision and escalation pathways.

Checks before you begin

  • Identity and right-to-volunteer confirmation.
  • One or two role-relevant references for leadership or higher-trust appointments.
  • Confidentiality, conflict-of-interest, privacy and code-of-conduct declarations.
07

How selection works

Evidence to include

  • A short statement explaining why this role and HIF’s health-equity mission fit your experience.
  • One specific example showing how you handled work relevant to design.
  • Your realistic availability against the published commitment of 4–6 hours per week.
  • Any required qualifications, registrations, portfolio links or work samples.
  • Conflicts, access needs or support adjustments you want the selection panel to consider.

Selection stages

  1. Eligibility and completeness review
  2. Assessment against the published essential criteria
  3. Structured interview or practical conversation, if required
  4. Relevant reference, credential and safeguarding checks
  5. Outcome, induction and role-specific onboarding

Final selection decisions are made by people. AI is not used to automatically reject applicants.

Ready to contribute?

Review the commitment before you begin.

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