Public engagementExpression of interestHIF-STY-SACL
Social Ambassador Community Lead
Build a trained ambassador network that shares evidence-led health messages and opens two-way community dialogue.
Location
Global
Arrangement
Remote
Commitment
3–4 hours per week
Duration
Six-month pilot
Level
Community leadership
Contribution track
Tell the story
01
Role mandate
Build a trained ambassador network that shares evidence-led health messages and opens two-way community dialogue.
Why this role exists now
Reach without training can amplify misinformation or simplify complex issues. HIF needs ambassadors who listen, source and escalate.
02
Outcomes you would own
01
A trained pilot cohort with clear communication boundaries.
02
An approved campaign kit and source library.
03
A feedback loop from community questions to HIF program teams.
04
A correction, moderation and wellbeing process.
Core responsibilities
Define ambassador purpose, boundaries and selection standards.
Develop training in evidence, consent, accessibility and online safety.
Coordinate approved campaigns and community listening activities.
Support ambassadors to adapt content without changing clinical meaning.
Review reach, questions, corrections and community value.
03
Your first 90 days
Days 1–30
Listen, learn and locate the work
Complete HIF induction, role boundaries and required checks.
Review the Public engagement brief, evidence, partners and unresolved decisions.
Agree a 90-day workplan, communication rhythm and escalation map.
Days 31–60
Build the first useful thing
Develop and review the first audience-ready content prototype.
Invite review early from the people who will use or be affected by the work.
Record changes, risks and decisions instead of hiding uncertainty.
Days 61–90
Deliver, learn and hand over
Complete the agreed first milestone or document why it should change.
Review progress against success measures with your supervisor.
Publish a next-quarter plan and keep files ready for another volunteer.
04
What you need
Essential criteria
Community building, social media, health promotion or volunteer leadership.
Strong evidence, moderation and online-safety judgement.
Ability to support diverse voices without scripting them into one style.
Desirable, not required
Influencer, youth or multilingual community experience.
Health communication or campaign evaluation.
05
How good work will be judged
Success measures
Ambassadors share accurate content and know when not to answer.
Community questions improve future resources and projects.
Reach is interpreted alongside trust, quality and harm signals.
Decision rights & escalation
Set day-to-day priorities within the approved role brief and agreed hours.
Recommend changes to scope, timing or method and document the rationale.
Pause your own activity and escalate when safety, consent, quality or capacity is unclear.
Escalate budget commitments, external promises, partner agreements and material changes to Head of Communications & Public Engagement.
Clinical, safeguarding, privacy and public-claim decisions remain with the named qualified approver.
Role boundaries
This is an unpaid volunteer role. It does not create an employment relationship or expectation of future paid work.
Do not represent HIF publicly, sign agreements or commit money unless authority is explicitly documented.
Use only approved systems for personal, partner or program information.
The agreed weekly commitment is a ceiling to manage, not a minimum to exceed silently.
This role does not provide clinical advice, diagnosis, treatment or unsupervised patient contact.
No travel is assumed. Any future travel would require a separate brief, risk review and written approval.
06
Support, learning and wellbeing
Communications, clinical and safeguarding review.
Approved campaign briefs and escalation pathways.
Ambassador wellbeing and moderation support.
Scope and safety
Volunteers must not work outside their competence. Clinical, safeguarding and community-facing work requires role-specific supervision and escalation pathways.
Checks before you begin
Identity and right-to-volunteer confirmation.
One or two role-relevant references for leadership or higher-trust appointments.
Confidentiality, conflict-of-interest, privacy and code-of-conduct declarations.
07
How selection works
Evidence to include
A short statement explaining why this role and HIF’s health-equity mission fit your experience.
One specific example showing how you handled work relevant to community & media.
Your realistic availability against the published commitment of 3–4 hours per week.
Any required qualifications, registrations, portfolio links or work samples.
Conflicts, access needs or support adjustments you want the selection panel to consider.
Selection stages
Eligibility and completeness review
Assessment against the published essential criteria
Structured interview or practical conversation, if required
Relevant reference, credential and safeguarding checks
Outcome, induction and role-specific onboarding
Final selection decisions are made by people. AI is not used to automatically reject applicants.