Help Vietnamese partners test whether and how a mobile primary-care model could add sustainable value.
Location
Remote with Vietnamese partners
Arrangement
Remote
Commitment
3–5 hours per week
Duration
Six-month co-design project
Level
Professional / advanced student
Contribution track
Deliver programs
01
Role mandate
Help Vietnamese partners test whether and how a mobile primary-care model could add sustainable value.
Why this role exists now
A mobile model should strengthen existing care pathways and continuity rather than operate as a stand-alone medical mission.
02
Outcomes you would own
01
A partner-validated service and referral map.
02
Two or three costed service-model options with explicit trade-offs.
03
A readiness and regulatory question register.
04
A recommendation that may include redesigning or not proceeding.
Core responsibilities
Map intended users, existing services, referral pathways and unmet needs.
Co-design service options with local clinicians and organisations.
Model workforce, equipment, continuity, data and operating requirements.
Identify regulatory, clinical-governance and sustainability questions.
Prepare options for local partner and HIF stage-gate review.
03
Your first 90 days
Days 1–30
Listen, learn and locate the work
Complete HIF induction, role boundaries and required checks.
Review the HIF Vietnam brief, evidence, partners and unresolved decisions.
Agree a 90-day workplan, communication rhythm and escalation map.
Days 31–60
Build the first useful thing
Build or test the first delivery-ready program component.
Invite review early from the people who will use or be affected by the work.
Record changes, risks and decisions instead of hiding uncertainty.
Days 61–90
Deliver, learn and hand over
Complete the agreed first milestone or document why it should change.
Review progress against success measures with your supervisor.
Publish a next-quarter plan and keep files ready for another volunteer.
04
What you need
Essential criteria
Health-service design, primary care, operations or public-health experience.
Strong co-design and systems-mapping capability.
Willingness to privilege local systems over volunteer-delivery preferences.
Desirable, not required
Vietnamese language or health-system knowledge.
Mobile clinic, rural health or continuity-of-care experience.
05
How good work will be judged
Success measures
Options reflect local priorities, regulation and service capacity.
Continuity and referral are designed before episodic access.
The recommendation is implementable, fundable and honest about limits.
Decision rights & escalation
Set day-to-day priorities within the approved role brief and agreed hours.
Recommend changes to scope, timing or method and document the rationale.
Pause your own activity and escalate when safety, consent, quality or capacity is unclear.
Escalate budget commitments, external promises, partner agreements and material changes to Country Director — Vietnam / Director of Programs & Impact.
Clinical, safeguarding, privacy and public-claim decisions remain with the named qualified approver.
Role boundaries
This is an unpaid volunteer role. It does not create an employment relationship or expectation of future paid work.
Do not represent HIF publicly, sign agreements or commit money unless authority is explicitly documented.
Use only approved systems for personal, partner or program information.
The agreed weekly commitment is a ceiling to manage, not a minimum to exceed silently.
This role does not provide clinical advice, diagnosis, treatment or unsupervised patient contact.
No travel is assumed. Any future travel would require a separate brief, risk review and written approval.
06
Support, learning and wellbeing
Named Vietnamese partner and country-program oversight.
Clinical, finance, legal and research review.
No travel or patient contact in this design role.
Scope and safety
Volunteers must not work outside their competence. Clinical, safeguarding and community-facing work requires role-specific supervision and escalation pathways.
Checks before you begin
Identity and right-to-volunteer confirmation.
One or two role-relevant references for leadership or higher-trust appointments.
Confidentiality, conflict-of-interest, privacy and code-of-conduct declarations.
07
How selection works
Evidence to include
A short statement explaining why this role and HIF’s health-equity mission fit your experience.
One specific example showing how you handled work relevant to health systems.
Your realistic availability against the published commitment of 3–5 hours per week.
Any required qualifications, registrations, portfolio links or work samples.
Conflicts, access needs or support adjustments you want the selection panel to consider.
Selection stages
Eligibility and completeness review
Assessment against the published essential criteria
Structured interview or practical conversation, if required
Relevant reference, credential and safeguarding checks
Outcome, induction and role-specific onboarding
Final selection decisions are made by people. AI is not used to automatically reject applicants.